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Terms & Conditions

Sales Agreement

All products, services and prices shown in our on-line shop do not constitute legally binding offers. Once you enter all of the personal contact information and click the "order now" button on the order confirmation page, the order will be considered legally binding. You will receive order confirmation immediately after the order process has been completed. The sales agreement is valid as soon as the delivery confirmation has been sent. If you do not receive order confirmation or the delivery within two (2) weeks, you are legally no longer bound to your purchase.

Partial Deliveries

We have the right to make partial deliveries, as long as they do not cause unreasonable hardship for the customer. When partial shipments are made, additional shipping costs will apply only when prior agreement has been reached.

Retention of Title

The goods delivered remain our property until full payment has been received.

Cancellation Rights

You may withdraw from the sale within seven (7) days without any justification, as long as you send your cancellation in writing (letter, fax, e-mail) or if you return the goods to us. If you are a professional buyer or freelancer the current statutory provisions for the return of goods shall apply. The time frame for the return of goods begins once you have received the goods. Your cancellation request will be considered to have been submitted on time if your written notification or the goods are sent back within the time frame mentioned above. For full details of how to return your goods go to Returns.

The buyer is responsible for all shippings costs related to the return of the goods.

Please note our current company Terms and Conditions, as well as any other relevant customer information.



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